Drive cost savings and governance
Capture the complete lifecycle of your mobile devices and services, all in one platform.
Bluewater’s end-to-end platform offers tools, workflows, processes, and reporting that span the entirety of Mobility and Telecom Expense Management, giving your Finance, Administration, and IT teams unbeatable visibility and control to lower cost and improve governance.
With Bluewater your Finance and IT teams can:
- Manage ordering and MSP requests through customised catalogues and workflows
- Ingest and consolidate billing from multiple carriers
- Assign, manage and report on device and services from all carriers against users and cost centres
Where Mobile Management & Telecom Expense Management is easy
Mobility Lifecycle
- Control ordering, approvals, and tracking of orders of devices, services, and accessories
- Customise a pre-approved catalogue for each of your vendors or suppliers
- Allocate to Users and Cost Centres at the time of purchase
- Quick search capability on existing service and device pools prior to ordering new
- Easy management of service functions with your MSP (eg plan changes, suspension, cancelation, replacement) with full activity logs
- Assign and move devices, services and service costs to users and multiple cost centres through simple interfaces
- View current and historical information – service status, linked employees or devices, billing status, and cost centre allocation – through fats, easy search functionality
- Fast lookup – search for a device by imei, asset number, or User
- View and manage devices, including assigning users, cost centres, and management of inventory through custom status and substatus
- Detailed activity log on device history for governance and ownership accountability
- Audit and report on devices to manage warranties, leases and device lifecycle
- Simplify device your refresh processes through a single source of information
- Keep an up-to-date device register, tracking devices through their entire lifecycles
- Built-in approval processes to ensure governance
- Full activity logs for audits
- Proactively manage services and devices, identifying unallocated, redundant, or cancelled but still billed items
- Ensure governance and visibility through dashboards and pre-set reports, preventing wastage, information loss, and reducing costs
- Automate your monthly business and finance reporting, and reduce the time it takes to compile a report from weeks to minutes
- Effortlessly drill down by service, device, user, or cost centre
Telecom Expense
- Consolidate billing from multiple carriers
- Easily review month on month changes in your bills and understand the causes of variances down to the line item
- Simplify manual reconciliation processes into a smooth flow from high level summary to itemised, detailed analysis
- Link bill items to cost centres and users
- Manage all Carrier services in one place
- Assign and move services and service costs to users and cost centres through simple interfaces
- View current and historical service information – service status, linked employee, billing status, and cost centre allocation – through fast, easy search functionality
- Perform drill downs into itemised data, billing history, and cost allocation
- Effortlessly drill down by service, data usage, and users
- Proactively manage all carrier services, identifying unallocated, redundant, or cancelled but still billed items
- Ensure governance and visibility through dashboards and pre-set reports, preventing wastage, information loss, and reducing costs
- Automate your monthly business and finance reporting, and reduce the time it takes to compile a report from weeks to minutes
- Effortlessly drill down by service, device, user, or cost centre
- Automate pre-defined General Ledger journals
Universal capabilities
Integrate Bluewater into your business with ease
Universal search
Quickly search for a user, service number record, IMEI, serial number, or asset tag across all carriers all from one universal search function.
Data ingestion
Bluewater ingests organisational, carrier, device, and MSP data into a single platform, driving cost savings, efficiencies, and enhancing manual processes like reporting and day-to-day management with a single digital platform. Automate integrations or manage bulk updates with ease.
Data mapping
Enterprise capability in mapping organisational data like teams and cost centres against other data sources like spend, devices, and providers.
Integrations
Bluewater can integrate with your HR, Finance, and IT systems through webhook and the Bluewater Open REST APIs.
Available in the ServiceNow store, sync Bluewater with ServiceNow to link tables, billing data, device and service data and workflows for your IT, Finance, and Admin teams.
