Bluewater Control Pty Limited (us/we/our) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect, store, use and disclose your personal information.
Personal information is information or an opinion about an identified or reasonably identifiable individual, whether or not the information or opinion is true and whether or not the information is recorded in a material form.
Collection of personal information
We will, from time to time, receive and store personal information you enter onto our website, provide to us directly or give to us in other forms. We collect and hold personal information about individuals for the provision of our products and services and purposes connected to those products and services.
You may provide basic information such as your name, phone number, phone usage data, address and email address to enable us to send information, provide updates and process your product or service order. We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
How we collect your personal information
Use of your personal information
The purpose for which we hold, use and disclose personal information includes:
• conducting our business, for example completing our transactions with you;
• providing you with information, updates and our services;
• making you aware of new and additional products, services and opportunities available to you;
• to improve our products and services and better understand your needs; and
• for our internal administrative, research, planning, marketing and product development.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
We will not use or disclose personal information for any secondary purpose, unless that secondary purpose is related to the primary purpose for which we have collected that information, and you would reasonably expect the disclosure in the circumstances, or unless you consent to that use or disclosure.
We may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.
Overseas disclosure of your personal information
We do not disclose information that we collect to entities located outside of Australia.
Security of your personal information
We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Access to your personal information
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A reasonable administrative fee may be payable for the provision of information. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at email@example.com.
We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances where permitted to so by law.
If you have any complaints about our privacy practices, please feel free to send in details of your complaints to Level 5, 56 Clarence Street, Sydney, NSW 2000, Australia. We take complaints very seriously and we will attempt to resolve your complaint.
If you do not consider our response satisfactory, you may contact the Australian Privacy Commissioner at its website www.oaic.giv.au or by telephone on 1300 363 992.
When you visit our website (bluewatercontrol.com) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.
Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.
12 June 2018