Explore CONNECT Features

Streamline mobile procurement with an auditable, rules-based ordering flow. Users order only from approved catalogues, with automated approvals, MSP ticketing, and instant allocation to the right user and cost centre.

Extend lifecycle governance to laptops with controlled ordering from approved catalogues, built-in approvals, MSP fulfilment, and automated allocation of assets and costs at purchase.

Build catalogue rules by vendor, MSP, or business unit to ensure users only order compliant devices and services — reducing risk and standardising your technology footprint.

Automatically send orders and service requests to the right MSP and track progress from submission through fulfilment, improving transparency and accountability.

Connect Intune or Workspace ONE to users, devices and billing records for a single source of truth. Sync assignment, compliance and admin actions (wipe/lock/reset) directly through the platform.

See every device and its lifecycle status in one place. Automate refresh, reassignment and retirement workflows to reduce risk, improve utilisation, and optimise stock pools.

Trigger notifications, enforce controls, and automate lifecycle and billing actions across the entire platform with intelligent workflows.

Monitor domestic mobile data usage in near real time and trigger alerts or automated actions for users and MSPs to prevent blowouts.

Access real-time Assurant buy-back values to make informed refresh decisions and maximise asset recovery across your mobile fleet.

Break down monthly carrier charges to the individual service level. Quickly identify anomalies, exceptions and cost movements to stay ahead of overspend.

Support even the most complex cost centre structures — including virtual hierarchies — for accurate reporting, allocation and financial visibility.

Apply precise, flexible cost allocations based on users or services to ensure accurate internal billing and financial accountability.

Customise user, device, service and cost centre profiles with unique statuses and fields. Configure role-based on-screen reporting for the insights each team needs.

Consolidate all carrier data into a single platform for streamlined reporting, analysis and GL file generation.

View billing in local carrier currency and switch instantly across reports.

Generate internal bills for data and cost allocation, complete with monitoring and reporting at user and cost-centre level.

Access dashboards and detailed reports for billing, services and cost centres through role-based, in-platform reporting.

Distribute secure, authenticated reports to users, managers and cost centre owners — no login required.

Through the platform your MSP can deliver dedicated monthly reporting and commentary to deliver operational insight over your data and accountability.

Access billing managed services through MSP partners or Bluewater specialists to reduce workload and improve accuracy.

Generate standard or custom GL files mapped to your ERP structure for rapid, accurate financial processing.

Built on a modern micro-services architecture with rich APIs, webhooks and workflow capabilities to securely eBond data across systems without manual effort.

Track every action across services, devices and users with complete, timestamped audit logs for governance and compliance.

Hosted on active-active Azure Australia infrastructure, with ISO 27001 certification, annual CyberGRX audits and an Essential Eight Level 3-aligned security posture.