Simplify your mobile device, services, and accessories ordering process. Our cutting-edge SaaS product is your perfect solution, offering unparalleled flexibility and control over your procurement process. Designed to cater to MSPs and customers alike, our platform streamlines how you manage and order your mobile essentials.

Mobile lifecycle management


Unlock the power of choice and customisation with our comprehensive self-service catalogue. Now, you have the freedom to organise and manage products easily, catering to the unique needs of your business. Whether you're dealing with multiple MSPs or need to tailor product visibility and availability for different parts of your organisation, our platform is equipped to handle it all.

Tailor your mobile device, services, and accessory catalogues to your organisation.

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Mobile Ordering

Order directly to your MSP or internal IT team through customised catalogues for mobile hardware, plans & accessory procurement.

Take charge of your ordering process with our customisable order approval workflows. Tailor the approval process to suit your organisational hierarchy and policies, ensuring that every order meets your standards and requirements.

Allocate services and devices to a User (which can be a Person, Location or Function) and Cost Centre at the time of order. If you have Mobile Lifecycle module, connect the dots between ordering and finances with our integrated billing and reporting.

Beyond ordering new items, our platform is a robust tool for managing your mobile services lifecycle. From BAU orders moving or cancelling services to activating roaming, every action can be executed with a few clicks, creating clean tickets for your MSP.

Stay informed of all orders status with detailed order tracking visibility.

Elevate your existing systems with our versatile ordering API. Integrate effortlessly with ServiceNow apps or any third-party system, streamlining your process without disrupting your workflow. Our API is designed for flexibility, ensuring a seamless fit with your current operations.

Mobile device management


Configure your platform to manage data in context of your organisation or industry.
  • Unlimited custom User categories
  • Unlimited custom Service types
  • Unlimited custom Device categories and status names
  • Unlimited Custom Fields for User, Service and Device entities

Universal capability:

  • Powerful universal search
  • Flexible cost allocation models
  • Rich API framework and Webhooks for integration
  • Prebuilt ServiceNow connector available in store
  • Easy to manage bulk update functionality for entity data
  • Activity logs across all entities for governance
  • Batch reporting with magic link functionality to simplify non-platform users to consume information securely
  • Single Sign-On and Multi-Factor Authentication
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Find out how Bluewater can help you save time and money to achieve a positive ROI.