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The number of mobile devices and services within organisations continues to grow and with the changing nature of business these devices are moving around within organisations more than ever, leading to issues in managing activities, workflows and spend. Read on to find out more…

In this article we share the key benefits of a managed mobility platform to help you gain internal traction and organisational support for its implementation in your business. Read on to find out more…

Organisations often waste an inordinate amount of time and money trying to properly track, allocate and manage all of their mobile services & devices as they are used by different people who come and go across various internal cost centres. So what can be done?

Telstra’s Adaptive Mobility plans bring great flexibility, but keeping track on mobile lifecycle and telecom expense can be a challenge. Read on to find out how to make light work of this challenge…

As an IT Manager, when your colleague from Finance asks you a simple question, such as ‘how many active mobile services & devices do we currently have by cost center and why has the cost gone up this month?’, the answer should be easy to give, however often it proves time consuming to answer this simple question. Why is that?

We recently hosted an informative webinar where we explored areas where wastage can occur in managing mobility and telecom expense, and how to remove this waste with a platform approach.

The cost of running mobile services and assets is significant. Gartner estimates that the service cost alone, is only a small part of the company’s cost. And Forrester pegs it at just one third of the total cost of ownership. However putting aside internal operating costs, the direct service and asset costs themselves – one of the largest line items on a CFO’s expense ledger, can become inefficient unless the right visibility is there for smart telecom expense management.

Managing telecoms billing information for thousands of services is difficult because of the sheer volume of data. Without a platform to manage billing, organisations rely on month to month variance analysis of their telecom bills, without really understanding it.

The cost of managing mobile expenses and assets internally can escalate very quickly when there is no defined workflow or centralised tool in place. Manual workflows, inadequate controls and inefficiencies can spiral right throughout the lifecycle from procurement of assets to cost allocation.

With Australia projected to spend around $27 billion in communication services this year, companies are looking for ways to better manage telecommunication costs across the business. And this is putting a lot of pressure on finance and internal teams to not only track telecom-related expenses but also achieve ongoing cost savings and process improvements.

Mobile and telecom services have become so complex that companies are struggling to keep up and manage all their assets, expenses and workflows in an efficient way. According to IDC, worldwide spending on telecommunications services and pay TV will reach a whopping $1,647 billion in 2020. And mobiles will account for more than 50 percent of that figure!

Managing telecommunication expenses has become so much more complex. Business costs relating to voice, data and mobile services grow significantly each year for many organisations. In 2020, Australia is expected to spend around $27 billion in communication services.

Mobility is the backbone of modern-day business communication. It is a crucial tool in getting the job done and is consequently expanding rapidly. Worldwide spending …

This post was written in conjunction with one of our partners, Calibre One. Spend on mobile services is growing rapidly, with Gartner estimating the fixed …

Telecom bills make up only 33% of mobility total cost of ownership (TCO). Yes, just 33%! Forrester states that asset and services management costs nearly …

Although mobile assets and services are crucial to the way we do business, most organisations fail to put strategic effort into managing the cost of …

Highlights: Customer expectations around managing mobility services & telecom expense are maturing When there is any complexity this management goes beyond just the transaction, and …