Telecom Expense Management

Bring all your carrier billing and services data together to drive cost savings and accountability for spend. One place to manage all billing and service allocation, with powerful reporting functionality for visibility and governance. Through extensive APIs effortlessly integrate consolidated billing data into your other internal systems.

Consolidate billing from multiple carriers in one platform to easily review monthly spend, link to users and cost centres, and identify optimisation opportunities.

Set up notifications to alert finance when new billing information is received. 

Using the powerful ‘What Caused This’ feature, instantly see what’s caused a change in the bill to the previous month. Drill down to understand variances within seconds, and take required actions. 

Dynamically allocate costs to multiple cost centres.


Bill Analysis

Service Management

Manage the relationship of services between Users (which can be a Person, Location or Function) and Cost Centres. Modern UI, extensive API’s and easy to use bulk update functionality ensures that your information is always up to date for active management and reporting.

In one click, see and update as required Service Profiles including status, linked User and Device, Cost Centre Owner and Cost Centre financial allocation.

Access full activity logs around service profiles and all billing information.   

Fast easy access to summary and itemised billing data to efficiently review service spend.

Service Management – Telecom Expense Management


Fast on-screen search, listing and pre-built reporting to manage all aspects of billing and services within your organisation.

Best practice dashboards such as Top user spend, Potentially redundant services, Previous users with services, Cancelled still billed, all help to keep hygiene within your telecom spend.

Schedule reporting with authentication link functionality to make it easy for non-platform users such as Cost Centre Managers or Service owners to receive reports and access information securely.



Access carrier invoices from one portal. Link Services to User (Person, Location, Function) and allocate costs to unlimited Cost Centres.

Link Service cost allocations to the User's cost allocation profile. Changes to User will automatically flow through to all Services.

Aggregate multi-carrier billing into Cost Centre reporting and generate General Ledger files each month for your Telecom spend.

Use our APIs to integrate your consolidated billing data into your other internal systems. 


Configure your platform to manage data in context of your organisation or industry.
  • Unlimited custom User categories
  • Unlimited custom Service types
  • Unlimited custom Device categories and status names
  • Unlimited Custom Fields for User, Service and Device entities
  • Cost Centre hierarchy structure up to 8 levels and the ability to set up virtual hierarchies to cater for instances where visibility does not follow the normal organisational structure.

Universal capability:

  • Powerful universal search
  • Flexible cost allocation models
  • Rich API framework and Webhooks for integration
  • Prebuilt ServiceNow connector available in store
  • Easy to manage bulk update functionality for entity data
  • Activity logs across all entities for governance
  • Batch reporting with authentication link functionality to simplify non-platform users to consume information securely
  • Single Sign-On and Multi-Factor Authentication
Ready to get started?

Find out how Bluewater can help you save time and money to achieve a positive ROI.