Onboarding services | Bluewater Control

Your dedicated implementation manager guides you through your onboarding.

At the kickoff we will take you and your managed services provider through an onboarding plan. While we will require information from you, our team does the majority of work. As we move through the process we will have regular catch-ups and project updates to ensure everyone stays close to the process.

At the end of onboarding, not only will you have a new platform, you will have a cleaner foundation of data, and much better visibility of the status of your mobile and telecom spend.

Onboarding process

Step 1

Billing & Data Feeds

Gain visibility and analysis of spend and usage.

Step 2

Procurement Catalogue

Simplify procurement of devices and services via the approved catalogue.

Step 3

Employee, asset and cost-centre hierarchy

Baseline information ready for workflow, allocation and reporting set-up.

Step 4

Approval workflows and reporting

Efficiency and control distributed via managed workflows.

Step 5

User training

Empowered users getting actionable insights and optimising workflows.

Step 6

Integrate with 3rd-party systems*

End-to-end efficiency, embedded infrastructure, clean data visibility.

*e.g. Service Now, Active Directory, CRM, MDM platforms and more.

Ongoing Support

Onboarding is just the beginning. Once set up, you continue to receive:

User training
Platform support (9am-5pm AEST, excl. Public Holidays)
Regular check-ins to ensure you continue to benefit from Bluewater
Training on new features
Monthly bulk data updates

"The Bluewater platform and Telestar-managed service offering has allowed me to optimise the account on an ongoing basis and significantly improve governance in our business. The service has provided a strong return on investment. I look at the Bluewater platform as an integral part of the managed service Telestar provides my business. To me, it’s all one.”

APA Telecommunications Manager

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“Bluewater provides us with the visibility and control that is required to effectively manage our changing fleet.”

Project Assistant

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“Bluewater streamlines the operational interface with Telstra and its partners and empowers us to better manage our mobile fleet. I love Bluewater. [It has] really changed my life.”

CT Manager, RFDS Western Operations

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“Previous process was complicated and time consuming with multiple systems; as well as being resource intensive. Bluewater easily highlights things that we need to investigate or action, which is necessary to keep the fleet in check.”

Neami National IT Support Officer

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Easy to implement.Simple to use.

Your dedicated implementation manager guides you through your onboarding.

Onboarding process

Billing & Data Feeds

Procurement Catalogue

Employee, asset and cost-centre hierarchy

Approval workflows and reporting

User training

Integrate with 3rd-party systems*

Ongoing Support

Easy to implement.
Simple to use.