At Bluewater Control, we understand that each organisation has unique requirements when it comes to managing mobile devices and telecom expenses. That’s why we’re excited to introduce our new Managed Service — an offering designed specifically for customers and channel partners seeking enhanced support to achieve better governance, cost visibility, and savings across their telecom spend.
Our new managed service provides the dedicated expertise of Bluewater Control’s Billing Relationship Analysts, who work closely with each client to create a custom solution tailored around the CONNECT platform to their specific needs. With a deep understanding of telecom expenses, our analysts help streamline workflows, validate costs, manage billing, and continuously optimize for cost efficiency.
Our professional service packages can be customised to provide
Maintenance of Tenant Cost Centre & Reporting Hierarchy
Keep your internal cost centre and reporting structure accurate and up-to-date for clear financial accountability.
Inventory Maintenance through MACS/Purchase File Uploads
Manage and maintain an accurate device and service inventory, even when the Bluewater ordering system isn’t in use.
Monthly Bill Validation Against Contractual Terms
Ensure monthly bills align with your contract terms and address any discrepancies early on.
Monthly Billing Commentary with Service Recommendations
Receive detailed insights into monthly billing, including recommendations for potential service adjustments.
Billing Query, Dispute, and Credit Management
Let our team handle billing inquiries, manage disputes, and secure credits as needed.
Ongoing Optimisation Recommendations
Get regular insights into usage vs. purpose to identify opportunities for further cost efficiency.
Whether you’re a direct customer or working with one of our trusted channel partners, our managed service is crafted to provide value at every level, helping you better understand, manage, and reduce your telecom expenses.
Discover how our Managed Service can help your organization achieve greater visibility, control, and savings on telecom costs. Contact us today or talk to your MSP to learn more about our bespoke service packages and start maximising the value of your telecom spend.
Find out how Bluewater can help you save time and money to achieve a positive ROI.