We’re with you every step of the way
The Bluewater platform includes managed services to ensure your information and workflows are always up-to-date. Our onboarding process eases you through the initial set-up. We work with you to configure Bluewater with your telecom catalogue, managed service provider/s details, telecom carrier/s billing details, employee and cost centre information, internal business rules and processes, and finally reporting. Where required we integrate with your internal systems.
Once implemented, our Customer Success team will support your ongoing use of Bluewater; its integration within your business, managed service partners and billing data. We’ll be there to ensure your procurement catalogue, business information and workflows are always up-to-date. We’ll also provide ongoing training and introduce your staff to new portal features. Our Customer Success team empowers you to better manage your mobility and telecom investment.