Manage the relationship of services and linked devices between Users (which can be a Person, Location or Function), Cost Centres and Spare pools. Modern UI, extensive API’s and easy to use bulk update functionality ensures that your information is always up to date for active management and reporting.
In one click, see and update as required Service Profiles including status, linked User and Device, Cost Centre Owner and Cost Centre financial allocation.
When Ordering module is connected to your MSP, from a service record quickly action moves, changes or cancellations, sending required information to MSP through clean tickets with bi-directional updates keeping your service information up to date.
Access full activity logs around service profiles and all billing information.
Manage Telstra prebilled domestic data usage through up-to-date reporting and user configured alerts to individuals or your managed service provider.
In one click get up to date Device Profile including status, device details, linked User and Service, UEM status, Cost Centre Owner, warranty and lease dates.
Customise device status and sub-status categories based on organisation defined labels. Transfer devices and linked services between Users, Cost Centres or Spare Pools.
Streamline device audits and refresh projects by having all the information in the one place.
Link your Buy Back vendor's pricing into your portal to have current device buy back valuations at your finger tips.
Securely link your UEM platform to your Bluewater mobile lifecycle management platform.
Synchronise user, service and device relationships with Bluewater to ensure data is always up-to-date for matching against billing allocations and reporting. Configure groups within the Integration so that only user and device datasets belonging to those groups are visible.
Streamline IT support bottlenecks by empowering fleet administrators to undertake UEM functions through Bluewater when managing a device. (Enterprise Wipe, Lock Device, Clear Password, Factory Reset, Deactivate Lost Mode).
Current UEM integrations are Omnissa (VMWare Workspace One) & Microsoft Intune.
Aggregate all carrier service billing against service profiles and cost centres. Dynamically manage cost allocations to multiple Cost Centres at time of order, or though lifecycle management.
Link Service cost allocations to the User's cost allocation profile. Changes to User automatically flow through to all Services.
Fast on-screen search, listing and pre-built reporting to manage all aspects of services and devices within your organisation.
Best practice dashboards such as Top user spend, Potentially redundant services, Data usage, Previous users with services and devices, Cancelled still billed, all help to keep hygiene within your mobile fleet.
Schedule reporting with authentication link functionality to make it easy for non-platform users such as Cost Centre Managers or Service Owners to receive reports and access information securely.
Our Workflow Automation Engine proactively detects critical events and automates actions so you can act instantly, not react later.
Create Custom Workflows for items such as Billing Exceptions, or utilise our Out-of-the-Box Workflow Templates.
Configure your platform to manage data in context of your organisation or industry.
Find out how Bluewater can help you save time and money to achieve a positive ROI.
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